Via email: firstname.lastname@example.org
Via phone: Call our toll free number 888-642-0934 available from 9am-7pm, PDT Monday-Friday
We ship your order with FedEx:
- Ground shipping usually takes 5–8 business days (Mo-Fr)
- Express delivery usually takes 3–5 business days (Mo-Fr)
For personalized orders:
- Ground shipping: 7 to 11 business days (Mo-Fr)
- Express delivery: 5 to 8 business days (Mo-Fr)
Once your order has been transferred to FedEx, you will receive a shipping confirmation e-mail and the FedEx tracking code.
As long as your order has not yet been shipped, we can easily change the shipping address for you. Just send us a message with your invoice number and the correct address to email@example.com
We do not offer 3 ball sleeves. But you can order our special trial offer (5 different models, 10 balls) here.
Still cannot make up your mind? Let our "Ball Recommender" tool decide which ball better fits your game!
At the end of the detailed description of each ball model we have enumerated comparable ball models from other manufacturers that are close to our products.
- Handicap 30–54: VICE Drive Ball
- Handicap 20–30: VICE Tour Ball
- Handicap < 20: VICE Pro/Pro Plus Ball
Yet there are also a lot of subjective factors in the ball selection process. That’s why you should not generalize the abovementioned handicap recommendations.
Golf balls that have been ordered on our website via our personalization tool typically require only 3–4 business days (Mo-Fr) longer than the standard delivery.
Logo ball orders for corporate clients (order amount over 600 balls and/or required color fastness) require a waiting period of 10–14 business days (Mo-Fr)(depending on order).
Our balls are packaged in boxes of 12 balls and shrink-wrapped. The shipment of boxes of 3 would mean an increased logistical complexity, which unfortunately would have a negative impact on the ball price.
No. The lowest price is not reached until an order of minimum 60 balls per ball model has been placed. Economies of scales justifying a lower price only work for us within the same ball models.
No. The numbers are printed below the clear coat and cannot longer be changed. In each package of 12 balls there are 4 different numbers: one sleeve with #1, one sleeve with #2, one sleeve with #3 and one sleeve with #4. Furthermore, you can print other numbers with our personalization tool.